Johnstown Animal Clinic at 2802 New York 29 in Johnstown, New York

Customer Reviews about Johnstown Animal Clinic

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  This may be a long review, but please read it for the sake of your pets. From what I saw in a single visit to their vet, I found that they're not only just in it for the money, but they think they have a say in others personal business as well. This review explains how. A while ago, I had a very sick dog who's liver was quickly failing. She could not move or bark, only whine in pain. My mother and I decided it was time to let her pass on, so we scheduled an appointment and carpooled with our neighbor who needed to take in her cat for shots as well. After a small drive, we arrive at the clinic, and walk in. To my left, I see a cat laying in a cage that was up for adoption. This cat's cage was more filthy than you could imagine. She was sleeping on a blanket that had dried food as well as feces stains all over it. Curious about the cat, I asked if it was up for adoption and was told that I would have to speak with the vet about it once my appointment came around. When it came time to pay before our appointment, my mother found that she had forgotten her checkbook, so she told my neighbor and I that she was going to have me wait there with our dog while she went home after the neighbor's appointment, and come back with her checkbook in our car. Our neighbor instead decided to pay for us. (You'll see how that comes into play later.) And so we have our appointment and our sick, immobile dog is roughly treated like a piece of clothing being tossed about onto the table by the male vet (I forget his name but here's a desc; Tall, a little face stubble, bald, quite rough with animals, and very uncaring to say the least.) like he just wanted to get it done and over with. After we're done lamenting over our poor pup, I decide to ask about the cat out in the lobby. I'm told by the male vet that she's up for free adoption and that she needs daily care with expressing her bowels. This is no problem to me, so I ask to see her and am told to come back at eleven o'clock that day, so we do. After a small, private bond session with the cat, we find that the cat can barely walk, and when it does, it can't do so for long. Later on, we're taken out of the room with the cat by the male vet described earlier. While my mother fills adoption applications for the cat, I watch the male vet as he tosses the cat onto the floor (Yes, he tossed the deformed cat that could barely walk onto the hard floor.), gets her cage ready, drags her across the floor as he tries to scoop her from under the chair after an attempt to get away from him, and again, tosses her into the cage. It was very VERY evident that he did not care about anyone's pets, only his paycheck. After that, we leave. After my mother picks up our dogs ashes, I find out that our neighbor decided to call the clinic, and have our dogs remains delayed and held from us until she receives payment back from my mother. (She was told IN ADVANCED that we would not be able to pay her back in full right away, and she agreed anyways.) instead, since we already had the ashes, the woman at the clinic told my neighbor that she should take us to court for her money, and that they were red flagging us from the clinic for "causing a ruckus" (forgetting our checkbook). Meaning we may never bring one of our pets in again. I would like to also say, that while my mother was receiving the ashes, she witnessed the same male vet handing a VERY beaten up lab to it's owner who was obviously abusing it as he yanked the dog's leash as hard as he could, causing the dog to stumble in front of the vet. I hope this review is seen and taken into account by many as to how the clinic treats pets and customers. These people are NOT in it for the good of the pets, nor do they care or take into account how you treat your pets. All they care about is how much they make each week.
  January 13, 2017

  by Angel Chardonnay

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Today: 08:00 am — 07:00 pm

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